This post has been prompted by an email I’ve received – I’ve replied directly, but it’s worth commenting here as well in case anybody else is wondering the same thing. The question was what on Earth is going on with this site, because it keeps changing appearance? It’s been happening a lot over the last week or two – sometimes quite a few times in rapid succession in a short space of time, then staying as is for ages, then another round of changes, and so on. And the short…
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Ryanair: a website and telephone support FAIL
This morning, I booked some flights with Ryanair on behalf of my parents, who don’t feel confident enough with computers and the internet to do this sort of thing themselves. This is something I’ve done many, many times for them (and I’ve occasionally booked flights for myself with Ryanair, as well) so I’ve been using their website for donkey’s years. I’ve seen it change from time to time, and I’ve often cursed at it (and the company themselves) for making it so damned annoying, insisting that I say at the…
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