Netiquette

Should HSBC rebrand itself as HSSC?

The Hongkong and Shanghai Spamming Corporation. Based on my various inboxes, it would appear that HSBC have recently become spammers – or it may be that they’ve been spammers for a while, and I’ve only just noticed it. Before delving into the spam emails I’ve received from HSBC, I should explain why it’s possible they’ve […]

Netiquette

Let’s talk spam with Web Windows Marketing Limited!

Today, I received a notification that there was a “Post by non-member to a members-only list” on one of the mailing lists I run. This occasionally happens if a subscriber posts to the mailing list from the wrong address. It can also happen if the list address has been harvested by spammers – and the […]

Netiquette

An “open letter” to an unspecified party

Yesterday, I felt the need to send the email below to a VirtualAcorn-list subscriber. I said (as quoted in the message) that I may publish this as an “open letter” to an unspecified party, and without any further comment but, in retrospect, I feel that some commentary would be appropriate – see after the quoted […]

Netiquette

Replies from the ICO about Sage and FindMyPast

While talking about the junk email I’d received from Virgin Media, I mentioned my previous junk emails from Sage and from FindMyPast. These are instances where I’d decided to report the emails to the Information Commissioner’s Office – and while writing about Virgin Media, it occurred to me that I should probably write about the responses […]

Netiquette

Virgin Media joins the ranks of spammers

As I’ve said before in a number of posts (such as this one about Sage and this one about FindMyPast), as a general rule if I have to give an email address to any kind of organisation or submit one on a website, it tends to be one unique to that company. If I’m submitting […]

Netiquette

Sage joins the ranks of spammers

I have worked for pretty much my entire adult life in the field of accounts, and throughout that period I have almost always used, to varying degrees, a package from Sage. This started in my first job, working for a firm of chartered accountants. Around 1990-ish, they had purchased a copy of Sage’s software. The […]

Netiquette

When is a spam not a spam? When it’s a service update

That’s the claim of findmypast.co.uk, one of a number of websites designed to help those interested in the subject of genealogy with the task of investigating their family tree. They seem to think it is perfectly acceptable to send out a marketing email – very specifically, advertising new, lower subscription rates – and claim that […]

Netiquette

Very: Sitting in the grey area between spam and legitimate email

Back in January, I wrote about an issue I had with Very, a Shop Direct Ltd trading arm. Specifically, they had started sending me marketing emails to an address I supplied when I made a purchase from LX Direct (which no longer exists, and also belonged to Shop Direct Ltd) – my policy when purchasing […]

Netiquette

When spam and credit checks go hand in hand

When do spam and credit checks go hand in hand? Easy: When the spam is from an otherwise legitimate mail order company, and their unsubscribe link takes you through an account sign up process before you can actually unsubscribe – an account sign up process which includes a credit check because, after all, by signing […]