Sep 162010
 

I received a partially automated telephone call from Barclaycard today – their systems had been alerted to possible fraudulent activity on one of my credit card accounts. When I initially answered the call and their robot explained this, my first thoughts were that it probably wasn’t fraudulent activity, and that I’d have to confirm a transaction I initiated a few days ago – I booked some holiday accommodation, and the last couple of times I’ve booked with the same company I’ve received a similar phone call and had to confirm that it was a genuine transaction.

However, I soon discovered that booking wasn’t what triggered the call, as the robot revealed two transactions and asked me to confirm if either of them weren’t genuine. Neither of them, one for £3 and the other for £3,762, were transactions I had made.

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Dec 062009
 

I received the following invoice a few days ago from TeleBilling Ltd, showing a total amount payable of £39.50.

Scan of TeleBilling invoice

Scan of TeleBilling invoice

I didn’t recognise the name TeleBilling Ltd. I didn’t recognise the number supposedly called. I didn’t recognise the service that I was apparently being charged for. And I also didn’t recognise the number given as “my” telephone number: Continue reading »