While talking about the junk email I’d received from Virgin Media, I mentioned my previous junk emails from Sage and from FindMyPast. These are instances where I’d decided to report the emails to the Information Commissioner’s Office – and while writing about Virgin Media, it occurred to me that I should probably write about the responses I had from the ICO. So, in the order in which they happened:
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How to prolong a customer survey
Yesterday morning I received a telephone call from a company acting on behalf of my bank, asking if I would take part in a customer survey – i.e., would I be willing to answer a few questions over the ‘phone? Normally, I’d say “no” to such things, but for various reasons which I won’t go into here, I chose to say “yes” on this occasion. So the girl at the company undertaking the survey, who was a very polite, friendly young lady, started asking questions – but there was a…
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