Miscellaneous

Ryanair: a website and telephone support FAIL

This morning, I booked some flights with Ryanair on behalf of my parents, who don’t feel confident enough with computers and the internet to do this sort of thing themselves. This is something I’ve done many, many times for them (and I’ve occasionally booked flights for myself with Ryanair, as well) so I’ve been using […]

Miscellaneous

Easyjet and Contactability

Some of my family and their friends are currently on holiday in Spain and their return flight is – or, rather, was – scheduled for tonight. That return flight is with Easyjet – they always fly with Easyjet because Easyjet flies to where they always go. It’s a no-brainer. Obviously, though, there is a bit […]