You can blog about it all you like – we’ll allow you to do that

This post is a follow up to the first, second and third rules of the Virgin Media forum moderators. The title of this post are the words spoken to me today towards the end of a twenty three minute call I received from a chap called Pete, from Virgin Media‘s complaints department: You can blog about it all you like, we’ll allow you to do that. The call was the result of a convergence of my complaints, sent in multiple directions, concerning the two main issues I’ve been having with…

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When spam and credit checks go hand in hand

When do spam and credit checks go hand in hand? Easy: When the spam is from an otherwise legitimate mail order company, and their unsubscribe link takes you through an account sign up process before you can actually unsubscribe – an account sign up process which includes a credit check because, after all, by signing up you are applying for a credit account with them. The company concerned is Very, a catalogue company which is a Shop Direct Ltd brand along with Littlewoods and a few others. Recently, I started…

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