This morning, I booked some flights with Ryanair on behalf of my parents, who don’t feel confident enough with computers and the internet to do this sort of thing themselves.

This is something I’ve done many, many times for them (and I’ve occasionally booked flights for myself with Ryanair, as well) so I’ve been using their website for donkey’s years. I’ve seen it change from time to time, and I’ve often cursed at it (and the company themselves) for making it so damned annoying, insisting that I say at the booking stage that I don’t want to add this, that, or the other – then having to do so again when dealing with the online check-in, and so on. Continue reading »