Have Barclaycard fallen victim to social engineering? (Updated 19/9/10)

I received a partially automated telephone call from Barclaycard today – their systems had been alerted to possible fraudulent activity on one of my credit card accounts. When I initially answered the call and their robot explained this, my first thoughts were that it probably wasn’t fraudulent activity, and that I’d have to confirm a transaction I initiated a few days ago – I booked some holiday accommodation, and the last couple of times I’ve booked with the same company I’ve received a similar phone call and had to confirm…

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Barclaycard expects customers to ignore sensible practices

I forgot to pay my Barclaycard bill this month. The amount I forgot to pay was massive. Absolutely huge. Yes, the balance from my statement last month was a staggering £21.28. Okay, that small amount of sarcasm aside (almost as small as the amount in question), at the end of the day the payment was due and I forgot to make it. It was my mistake, so let’s just get on to the point of this:

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